Binance account restricted for 3 months after a $3,000 customer payment — documents submitted, still waiting

My Binance account has been restricted for almost 2+ months, and I'm hoping somebody from Binance Help/Compliance will help me understand what continues to be pending.

I've been using my Binance account for about 4 years and have maintained it properly throughout that point.

The restriction happened immediately after one among my clients sent roughly $3,000 to my Binance wallet as cost for a official transaction.

The client is understood to me, and I used to be capable of present Binance with the supporting documentation they requested, together with:

• Invoice
• Buyer details
• Transaction/cost rationalization
• Video consent assertion
• Further supporting info

I've absolutely cooperated with the evaluation and haven't any situation providing anything Binance requires.

The issue is the timeline.

Initially, I was advised to wait 7 days.

Then I used to be informed 14 days.

Then 30 days.

It has now been roughly 2+ months, and I'm nonetheless receiving responses asking me to attend patiently while the assessment is ongoing.

There's another detail I've also disclosed to Binance.

After my account was already restricted, two present clients independently sent funds to the same Binance pockets because I had not yet informed them that the account was restricted. They have been clients who had previously used the same cost technique and easily followed the traditional cost course of.

These weren't makes an attempt to bypass the restriction. I have additionally been transparent about these transactions and am prepared to offer the relevant invoices and customer info.

I utterly perceive that Binance has AML, fraud prevention and compliance obligations. I'm not asking Binance to bypass its procedures.

I'm simply asking for a clear and reasonable resolution path.

At this point, I might really respect if someone from the related Binance Compliance/Help workforce might look into my case and let me know:

1. What's the current standing of the evaluate?
2. Has all of the documentation I submitted been reviewed?
3. Is there any particular info/document nonetheless missing from my aspect?
4. Are the next customer payments affecting the evaluation?
5. Can this case be escalated to the appropriate Compliance/AML workforce?
6. If the evaluate continues to be ongoing, can I at the very least perceive what's inflicting the prolonged delay?

I'm posting this publicly as a result of the traditional help course of has unfortunately resulted in the same "please wait patiently" response for almost three months.

I'm not on the lookout for special remedy. I simply need the case correctly reviewed and resolved.

If a Binance consultant sees this, I'm completely satisfied to offer my case/ticket reference by way of Reddit DM or the official Binance help channel.

For privacy and safety, I will not submit my UID, e mail tackle, transaction hashes, customer info or private paperwork publicly.