Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hi everybody,

I'm on the lookout for real legal advice from anybody who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for several months underneath the pretext of an AML/KYC assessment.

I completed my KYC instantly.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet possession proof

• Transaction details

• Blockchain data

• Chat screenshots

• Further explanations

I offered each document and piece of data requested.

They then contacted the sender of the funds instantly.

The sender (my good friend) additionally absolutely cooperated by:

• Finishing KYC

• Offering wallet ownership proof

• Sharing transaction particulars

• Sharing chat screenshots

• Explaining the supply of funds

• Providing every out there supporting document

Regardless of full cooperation from both of us, Changelly continues to respond with the same generic replies:

"Your case is beneath assessment."

"We'll replace you when there are any developments."

This has been happening for months.

I additionally emailed their Legal Group requesting their legal entity particulars, firm registration, registered office, legal tackle, and licensing info.

They've utterly ignored these emails as properly.

I have now engaged a lawyer and am getting ready legal proceedings.

I possess full evidence together with:

• Complete e-mail correspondence

• AML communications

• Legal notices

• TXIDs

• Wallet ownership proof

• KYC paperwork

• Blockchain data

• Chat screenshots

• Full timeline of events

I might respect steerage from anybody who has skilled something comparable.

1. Has anybody efficiently recovered funds from Changelly after a protracted AML assessment?

2. Which legal entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anybody taken legal motion towards Changelly? If yes, what was the result?

Any recommendation, authorized steerage, or personal experience can be significantly appreciated.

Thank you.